"Over the Net" Training and Support Service

Posted on Friday, 5th March 2010

UPDATE: Full details now available on the web site: Direct:Services (includes some recent case histories) and subscriptions are available from the on-line shop.

This service is provided through a quick and secure link between computers and allows interactive one to one or one to two training and support sessions.

The advantages are:

  • Avoids the expense of an on-site trainer
  • Training/Support session can fit with customers schedule
  • Training is interactive and intensive
  • Specific areas of interest to the customer can be covered immediately
  • For support: the problem can be demonstrated and usually resolved quickly. Avoids numerous emails, phone calls and lost time
  • Interactive discussion aids learning and/or problem resolving

Download our Direct:Training/Direct:Support brochure for further information.

There are a number of usage and pricing options to suit customer requirements.
At present, please contact us on +44(0)1828 650 618 for further details and pricing.. Full details will appear on the web site shortly.

Happy New Year

Posted on Monday, 4th January 2010

We hope that recovery in our industry sectors will continue throughout this year - and that GeoMEM can help you by providing cost effective and tried and tested software solutions along with software development and borehole surveying instrumentation expertise.

To help achieve better customer service we have already set up our new on-line shop (www.GeoMEMShop.co.uk) and will be launching a new version of this web site by the end of this week (8th January). We are also implementing a new direct Support Service for software developed and supplied by us.

VAT rate: This has now been adjusted back up to the standard 17.5% in the on-line shop and will be applied on all purchases made from the 1st of January 2010. The VAT inclusive prices displayed on the main web site will be correct from the end of day (4th January). We can safely say that this rate change made no positive difference to our trading just causing work to change the rates.

At the office we have had snow for the past 2 weeks (lying, non-melting and kept powdery by sub-zero temperatures). From memory, it has been over 20 years since the last time we had anything like this.
This photo was taken on the 23rd December 2009 and it still looks much the same 12 days later:

Snow at GeoMEMs Offices
Perhaps another manifestation of man-made global warming ?! 

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